Privacy Policy
Effective as of: July 1, 2025
Table of Contents
- Purpose and Scope
- About Us
- How We Obtain Information
- How We Use Information
- Legal Basis for Processing
- How We Disclose Information
- International Transfers
- Security and Confidentiality
- Data Retention
- Your Privacy Rights
- U.S. State Disclosures
- Contact Information
Purpose and Scope
WorqAgent, Inc. ("WorqAgent", "we", "us") respects your privacy. This Privacy Policy outlines how we collect, use, and disclose personal data when you use our website, request a demo, or interact with our sales and marketing communications.
About Us
WorqAgent builds AI employees for service businesses, starting with healthcare. Our agents automate tasks across domains like reception, billing, pharmacy, and engagement. We are headquartered in San Francisco, California.
How We Obtain Information
- Directly from you: When you contact us, request a demo, download content, or engage with our chat or support tools.
- Automatically: Through cookies and analytics tools that capture IP address, device/browser info, and usage patterns.
- From third parties: Through partners, ad platforms, and public sources to enrich your profile for sales or marketing outreach.
How We Use Information
- To respond to your inquiries and demo requests
- To provide and improve our services and marketing
- To manage sales processes and customer relationships
- To analyze usage of our website and improve performance
- To comply with legal obligations or defend legal claims
Legal Basis for Processing
We process your personal data on the basis of: (i) your consent; (ii) performance of a contract; (iii) our legitimate interests; and/or (iv) compliance with legal obligations, depending on the context of collection.
How We Disclose Information
- To our service providers (e.g., CRM, analytics, hosting)
- To business partners in joint marketing activities (with consent)
- To legal authorities when required by law
- To acquirers in connection with a sale or merger
We do not sell your personal data.
International Transfers
We may transfer your data to the U.S. or other jurisdictions where our vendors operate. We implement appropriate safeguards such as Standard Contractual Clauses to protect your data under applicable laws.
Security and Confidentiality
We use technical and organizational safeguards to protect your personal data. Access is limited to authorized personnel and vendors under contractual obligation.
Data Retention
We retain your data for as long as necessary to fulfill the purposes described in this policy or comply with legal obligations. When no longer needed, we securely delete or anonymize it.
Your Privacy Rights
Depending on your jurisdiction, you may have rights to access, correct, delete, or object to processing of your personal data. You may also withdraw consent or opt out of marketing communications.
To exercise these rights, contact us at privacy@worqagent.com.
U.S. State Disclosures
Residents of California, Colorado, Connecticut, Utah, and Virginia may have additional rights under state law, including the right to:
- Know what personal data we collect
- Access, delete, or correct your data
- Opt out of certain sharing for advertising
- Designate an authorized agent to act on your behalf
We do not knowingly sell or share personal data of users under 16.
Contact Information
WorqAgent, Inc.
Attn: Privacy
2261 Market Street STE 85425
San Francisco, CA 94114
Email: privacy@worqagent.com