Overflow Call Handling
Handle call spikes without missing a single client interaction.
No Call Left Behind
The Reception Agent automatically handles calls when staff are tied up or unavailable.
Extend Staff Bandwidth
WorqAgents step in when your team's at capacity—no burnout, no backlogs.
Maintain Service Levels
Call volume spikes don't mean missed revenue or client frustration.
How Overflow Call Handling Works
- Incoming calls exceed staff capacity. The Reception Agent automatically picks up overflow calls with zero delay.
- Intelligent triage & booking. The Reception Agent resolves, routes, or schedules based on client need and urgency.
- Outcomes logged, staff notified. Every resolution is documented and synced with your systems.
"We needed operational leverage, not more overhead"
Traditional staffing models meant our cost per location grew linearly, but WorqAgent changed that equation entirely—delivering expert capabilities that scale without adding headcount.
Jacob Wright, Cofounder of WorqAgent, Former CEO of VetamaReady to Hire WorqAgents?
In a perfect Kanban, every card earns revenue. WorqAgents keep your board billable.