Waitlist Backfilling

Automatically backfill cancellations to keep the schedule full.

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Automated Waitlist

The Reception Agent keeps an active, ranked list of clients ready to fill open slots.

Instant Backfill

When a slot opens, the Reception Agent contacts the next-best fit immediately.

No Time Wasted

Openings are filled before they become lost revenue.

Client Satisfaction

Faster care and unexpected openings delight your clients.

Keep the Schedule Full

The Reception Agent backfills canceled appointments automatically, no staff effort required.

Recover Lost Revenue

Open slots are filled quickly so you don't lose production hours.

Delight Clients

Surprise openings build loyalty, trust, and faster outcomes.

How Waitlist Backfilling Works

A client cancels an appointment. The Reception Agent detects the gap and identifies matching waitlist candidates.
Reception Agent coordinates outreach. Clients are notified based on priority, availability, and preferences.
Slot filled, record updated. Schedule is updated in real time—no gaps, no lost revenue.

"We needed operational leverage, not more overhead"

Traditional staffing models meant our cost per location grew linearly, but WorqAgent changed that equation entirely—delivering expert capabilities that scale without adding headcount.

Jacob Wright, Cofounder of WorqAgent, Former CEO of Vetama

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